Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience on our website and provide personalized services.
Last updated: January 15, 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.
SolunaYoga uses cookies and similar technologies to enhance your experience, provide personalized content, analyze website traffic, and ensure the security of our services.
2. Types of Cookies We Use
We use different types of cookies for various purposes:
3. Specific Cookies We Use
Below is a detailed list of the cookies we use on our website:
Cookie Name | Purpose | Duration | Type |
---|---|---|---|
soluna_session | Maintains your session and login status | Session | Essential |
soluna_preferences | Remembers your site preferences and settings | 1 year | Functional |
soluna_analytics | Tracks website usage and performance | 2 years | Analytics |
soluna_booking | Stores class booking information | 30 days | Functional |
soluna_marketing | Tracks marketing campaign effectiveness | 90 days | Marketing |
cookie_consent | Records your cookie consent preferences | 1 year | Essential |
4. Third-Party Cookies
We may also use third-party services that set their own cookies. These include:
- Google Analytics: Helps us analyze website traffic and user behavior
- Facebook Pixel: Enables us to measure the effectiveness of our social media advertising
- Payment Processors: Secure payment processing for class bookings and purchases
- Social Media Plugins: Allow you to share content on social media platforms
- Live Chat Services: Enable real-time customer support
These third-party cookies are governed by the respective privacy policies of these service providers.
5. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and secure your account
- Preferences: To remember your settings and personalize your experience
- Analytics: To understand how our website is used and improve its performance
- Security: To protect against fraud and ensure website security
- Marketing: To show you relevant content and advertisements
- Functionality: To enable features like class booking and payment processing
6. Managing Your Cookie Preferences
You have several options for managing cookies:
- Browser Settings: Most browsers allow you to control cookies through their settings. You can block, delete, or receive notifications about cookies.
- Cookie Consent Banner: When you first visit our site, you can choose which types of cookies to accept.
- Opt-out Links: For third-party cookies, you can often opt out directly through the service provider's website.
- Do Not Track: We respect Do Not Track signals where technically feasible.
Important: Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the site to function properly.
7. Browser-Specific Cookie Management
Here's how to manage cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Mobile Browsers: Check your browser's help section for specific instructions
8. Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
- Essential Cookies: Retained as long as necessary for website functionality
- Analytics Cookies: Typically retained for 1-2 years
- Marketing Cookies: Usually retained for 30-90 days
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our website or email if you're a registered user
- Request renewed consent if required by law
- Provide clear information about what has changed
10. Your Rights
Depending on your location, you may have certain rights regarding cookies:
- Right to Information: To know what cookies we use and why
- Right to Consent: To give or withdraw consent for non-essential cookies
- Right to Access: To know what data is collected through cookies
- Right to Deletion: To request deletion of cookie data
- Right to Object: To object to certain types of cookie processing
11. International Transfers
Some of our third-party service providers may be located outside of Argentina. When cookies are transferred internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
12. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
SolunaYoga Privacy Team
Email: contact@solunayoga.com
Phone: +54 11 2938-2139
Address: C. Dr. Juan Felipe Aranguren 2400, C1406FWR Cdad. Autónoma de Buenos Aires, Argentina
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (ART)