Privacy Policy

1. Information We Collect

At SolunaYoga, we collect information that you provide directly to us, such as when you create an account, book classes, sign up for our newsletter, or contact us for support. This may include:

• Personal Information: Name, email address, phone number, date of birth, and emergency contact information
• Payment Information: Credit card details, billing address, and payment history (processed securely through third-party payment processors)
• Health Information: Medical conditions, injuries, or physical limitations relevant to your yoga practice (provided voluntarily)
• Usage Information: Class attendance, preferences, and feedback
• Communication Records: Messages, emails, and other communications with our staff

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process class bookings and manage your account
• Send you important updates about classes, schedules, and studio policies
• Provide personalized recommendations and modifications for your practice
• Process payments and maintain financial records
• Respond to your inquiries and provide customer support
• Send marketing communications (only with your consent)
• Ensure the safety and security of our students and instructors
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (payment processors, email service providers, etc.)
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Emergency Situations: We may share emergency contact information with medical professionals or authorities if necessary for your safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through PCI-compliant providers
• Regular staff training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Portability: You can request a copy of your personal information in a structured, machine-readable format
• Opt-out: You can unsubscribe from marketing communications at any time
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Argentina. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

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