Terms of Service
Please read these terms carefully before using our services. By using SolunaYoga services, you agree to be bound by these terms.
Last updated: January 15, 2024
1. Acceptance of Terms
By accessing or using SolunaYoga services, including our website, mobile applications, classes, workshops, and other offerings, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and SolunaYoga. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
2. Description of Services
SolunaYoga provides yoga instruction, wellness services, and related programs including:
- Group yoga classes (Hatha, Vinyasa, Restorative, Power Yoga, Yin Yoga)
- Private yoga sessions and personalized instruction
- Meditation and mindfulness classes
- Workshops, retreats, and special events
- Online content, resources, and digital services
- Retail products and yoga accessories
- Teacher training and certification programs
3. Membership and Class Packages
We offer various membership options and class packages:
- Drop-in Classes: Single class attendance without commitment
- Class Packages: Pre-purchased bundles of classes with expiration dates
- Monthly Memberships: Unlimited access to regular classes for one month
- Annual Memberships: Unlimited access with additional benefits for one year
All memberships and packages are non-transferable unless explicitly stated. Unused classes or membership time cannot be refunded except as outlined in our refund policy.
4. Class Booking and Cancellation
Class booking is subject to availability and the following policies:
- Advance Booking: Classes can be booked up to 7 days in advance
- Cancellation Policy: Cancellations must be made at least 2 hours before class start time
- No-Show Policy: Failure to attend without proper cancellation may result in class forfeiture
- Late Arrival: Students arriving more than 10 minutes late may be denied entry for safety reasons
- Class Changes: We reserve the right to modify schedules, substitute instructors, or cancel classes due to unforeseen circumstances
Important: In case of class cancellation by SolunaYoga, you will receive full credit or refund. We are not responsible for travel expenses or other costs incurred due to class changes.
5. Health and Safety Requirements
Your safety is our priority. By participating in our classes, you acknowledge and agree to the following:
- Health Disclosure: You must disclose any medical conditions, injuries, or physical limitations that may affect your practice
- Medical Clearance: Consult your physician before beginning any exercise program, especially if you have health concerns
- Personal Responsibility: You participate at your own risk and are responsible for listening to your body and practicing within your limits
- Instructor Guidance: Follow instructor modifications and avoid poses that cause pain or discomfort
- Studio Rules: Maintain cleanliness, respect others, and follow all studio guidelines
6. Assumption of Risk and Liability Waiver
IMPORTANT LEGAL NOTICE: Please read this section carefully as it affects your legal rights.
Yoga and physical exercise involve inherent risks of injury. By using our services, you acknowledge that:
- You understand the risks associated with physical activity and yoga practice
- You voluntarily assume all risks of injury, illness, or damage
- You release SolunaYoga, its instructors, employees, and affiliates from liability for any injuries or damages
- This waiver applies to all claims, whether based on negligence, contract, or other legal theories
- You agree to indemnify SolunaYoga against any claims arising from your participation
7. Code of Conduct
To maintain a respectful and safe environment, all students must adhere to our code of conduct:
- Respect: Treat all students, instructors, and staff with kindness and respect
- Punctuality: Arrive on time and prepared for class
- Silence: Maintain quiet conversation in the studio and silence during class
- Cleanliness: Practice good hygiene and clean equipment after use
- Technology: Keep mobile devices on silent and avoid use during class
- Appropriate Attire: Wear suitable yoga clothing that allows for movement
- No Discrimination: We maintain a zero-tolerance policy for discrimination or harassment
8. Payment Terms
Payment policies and procedures:
- Payment Methods: We accept cash, credit cards, and digital payments
- Automatic Renewal: Monthly memberships automatically renew unless cancelled
- Price Changes: We reserve the right to modify prices with 30 days notice
- Failed Payments: Failed payments may result in service suspension
- Taxes: All prices include applicable taxes unless otherwise stated
9. Intellectual Property
All content, materials, and intellectual property associated with SolunaYoga are protected by copyright and other laws:
- Class sequences, instructional materials, and content are proprietary to SolunaYoga
- You may not record, photograph, or reproduce classes without written permission
- Our logo, branding, and marketing materials are protected trademarks
- Unauthorized use of our intellectual property is prohibited
10. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.
11. Termination
Either party may terminate this agreement:
- By You: You may cancel memberships or discontinue services at any time according to our cancellation policy
- By Us: We may terminate your access for violation of these Terms, inappropriate behavior, or other reasons
- Effect of Termination: Upon termination, your right to use our services ceases immediately
12. Limitation of Liability
To the maximum extent permitted by law, SolunaYoga's liability is limited as follows:
- Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee specific results from yoga practice
- Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of Argentina. Any disputes will be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration as a last resort
- Jurisdiction in Buenos Aires, Argentina for any legal proceedings
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
SolunaYoga Legal Department
Email: contact@solunayoga.com
Phone: +54 11 2938-2139
Address: C. Dr. Juan Felipe Aranguren 2400, C1406FWR Cdad. Autónoma de Buenos Aires, Argentina
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (ART)
By using SolunaYoga services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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